JOHN PROTOPAPADAKIS

Author and lecturer on marketing, quality service, and complaint management

John Protopapadakis holds a masters degree (MBA) from Cleveland State University (USA) and a bachelors degree from Panepistimio of Pireaus.

He is a marketing and customer service expert. He is also a professor, an author (has written 20 business books so far) and a seminar instructor.

He owns the blog “marketing-tips”, which features articles related to marketing, public relations, customer service and complaint/review management.

He has also been a frequent speaker for various organizations and institutions.